Care and repair
Washing it properly is the cheapest thing you can do for the planet
A shell that gets washed correctly keeps working for years longer than one that never gets washed at all — dirt is what kills breathability, not use. These are the rules for every piece we make.
Three rules
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Wash less, but properly
30 °C, gentle cycle, liquid detergent, no fabric softener and no bleach. Softener coats the fibre and destroys both wicking and repellency.
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Use a filter bag
Synthetic fabric sheds microfibres, ours included. A filter bag catches most of it. It is the single most useful thing you can add to your laundry.
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Reproof, do not replace
Our PFC-free repellency wears off sooner than the chemistry we refuse to use. Tumble dry low or warm-iron through a cloth to reactivate it, and reproof once a season.
By layer
What each piece needs
Three-layer shells
Wash at 30 °C with a technical detergent, rinse twice, then tumble dry on low for twenty minutes to reactivate the repellency. Never dry clean, never use softener. If water stops beading, reproof with a wash-in product rather than buying a new jacket.
Insulated jackets
Wash at 30 °C on a gentle cycle and tumble dry low with two clean tennis balls to break up the fibre clumps. Drying fully matters more than washing gently — damp insulation loses loft permanently.
Midlayers and fleece
30 °C, no softener, air dry. Pilling on a grid fleece is cosmetic and does not affect warmth; shave it if it bothers you.
Baselayers and knits
Wash cold, inside out, and air dry away from a radiator. Heat is what shortens the life of an elastane blend, not use.
Bibs, tights and chamois
Wash after every ride, cold, inside out, chamois facing out. Never tumble dry, never iron the pad.
Storage
Store everything clean, dry and loose. Insulation compressed in a stuff sack for a whole summer will not fully recover its loft.
Repair
We fix what we made
Send us any ECOON garment and we will repair it for as long as it is repairable — tears, delamination, failed zips, blown seams. Wear-and-tear repairs are charged at cost; anything that is a manufacturing fault is free and always will be.
When a piece genuinely cannot be saved, do not bin it. Send it back and it goes into the recovery stream whole, which is the only reason we built it as a monomaterial in the first place.